Shipping policy
1. Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays ship on the next business day.
2. Shipping Methods
We ship using trusted carriers such as UPS, USPS, and FedEx. Available options include:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Priority Shipping (1–2 business days)
Shipping availability may vary based on your location.
3. Shipping Costs
Shipping rates are calculated at checkout based on weight, destination, and selected service.
4. Order Tracking
Once your order ships, you will receive a tracking number by email or text. Tracking updates are provided directly by the carrier.
5. Delivery Issues
If your order arrives damaged, incorrect, or incomplete, please contact us within 3 business days. We will quickly assist with replacements or corrections.
6. Returns & Undeliverable Packages
Unopened, unused items in original packaging may be returned within 10 days of delivery. If a package is undeliverable or refused, return shipping fees may apply.
7. Customer Support
For questions about shipping or delivery, our support team is here to help.